Sample Resumes and Examples

While re-writing my own resume sometime back, I had to figure how to show my consulting work along with my day job.  Both are marketing-related and I really wanted a format that showed what I do, but was easy on the eyes.  I have even helped re-write resumes for professions I do not know about such as Healthcare and even Attorneys, but had great results.  Therefore, I would like to share my findings with my fellow Americans and help fight unemployment one resume at a time.  Use this resource wisely – http://www.bestsampleresume.com/.

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Your resume is a selling pitch, not a biography.

Are you writing your resume as if it was your biography? If your resume is crammed with all your work experience and history, you’re writing a boring novel. 

Write your resume as if it was the best sales pitch you’ve ever written.  It is like those annoying commercials that grab your attention and you remember them for weeks. So how can you make your resume capture the same message as a commercial?

Your goal is to grab the attention of the hiring manager like they are a potential consumer.   You are selling your professional experience, knowledge, and showing why you are better than the competition. You do this by highlighting your best selling points and benefits, and getting the hiring managers to feel at ease enough to make the purchase, which is hiring you.

Think of those enticing ads where you want more, that’s their strategy. Your strategy is to entice hiring managers so they want to find out more about you. Don’t tell them everything, only the most important pieces of information to grab their attention during the scanning process.

I Sent My Resume with a Typo! Should I Send a New One?

By: Brianna Raymond, CPRW

The short answer is: maybe.

Ask all your favorite career experts that question and some would tell you to send a new resume, while others would tell you not to worry about it. What it really boils down to is whether the hiring manager is likely to notice the typo, and whether they’ll care if they do. And that largely depends on how good your resume is overall, along with the kind of job you’re seeking.

Most career advisers (us included) will tell you that one of the fastest ways for your resume to end up in the “no” pile is to send it with a typo. But we’re human and we make mistakes. There are just as many typo-ridden resumes out there as there are error-free. So if you send your seemingly perfect resume to an employer, only to notice a typo or two later, don’t stress. An informal poll of fellow bloggers shows that 2 out of 3 of us have actually been hired for jobs despite typos in our resumes—and we’re writers!

Here are some tips to help you decide which action is right for you.

The “Yes” Side

If your targeted job depends on perfect grammar and spelling (think proofreaders, writers, marketing professionals, administrative assistants, etc.) then you definitely need to follow up with an updated resume. But you’ll want to approach the issue carefully. You know what and where the typo is, but the employer may not if you catch it soon enough.

Here’s an idea of how to send a new resume without calling attention to the error:

Dear [Hiring Manager’s Name]:

Here is an updated copy of the resume I sent you last [day of week], expressing my interest in [job title]. Please refer to this version when you review my qualifications for the job.

Thank you,
[Your Name]

The “No” Side

Here are some thoughts on why not sending an updated resume might be the right choice:

1. The hiring manager might not notice the typo in the first place.
2. If they do notice it, they still might call you in for an interview (if perfect spelling is not a requirement for the job).
3. If they notice the error and toss you in the “no” pile, sending a new resume won’t help you any. (The pessimist’s perspective.)

All in all, use your best judgment. A little typo should never overshadow a candidate’s experience and qualifications to do the job (unless you fit one of the communications professions listed above). If you’re on the fence, there’s no harm in sending an updated, error-free resume as long as you don’t call attention to what has changed between versions.

But the best thing you can do for yourself is proofread, proofread, and proofread some more before you submit your resume so you can avoid this dilemma!

Have you ever sent a resume with a typo, only to realize it when it was too late? What happened?

The Must-Have Resume Companion. The SoloSheet™ by Spin Strategy

Article Source:  http://bit.ly/XwZnv

Everybody looking for a job has a resume.  Great.  You are now equal with everyone else in the world. 

Some resumes are better than others and it’s important that yours clearly outlines the value that a company can expect to find in you.  And one that excites an HR or hiring manager about the fit and promise your background suggests. 

But how do you begin to differentiate yourself while providing a tangible tool for others to truly know how they can help you?

The answer is a relative of the “one-sheet“.  A term that originated in the movie business, a “one-sheet” is a single page document used to sell an idea, a concept or in your case, yourself.  The key is that everything you need to know is right there on one page.  A movie poster is the quintessential one-sheet.  What else do you need to know?   

So the idea of one piece of paper to sell something isn’t new.  And, to be honest, the idea of a one-pager to present your candidacy for jobs isn’t new either.  There are a number of good templates out there.

What amazes me is why so few people that I meet have one.  Is it an awareness issue?  Are job seekers stuck in the past?  Is it laziness?

Perhaps it is a mix of all these issues.  Regardless, I have a format that I adjusted for my own use during a 2007 search that I wanted to share today.  

It is a free downloadable template.  Available now on the Spin Strategy website. 

I call this a “resume companion”.  Why?  Because it includes many of the key pieces of information from the resume without the burden of too much data and with the addition of very tangible and actionable data.

So who wins when a job seeker has a tool like the SoloSheet™ ?

•  Job seekers have a focused and very tangible pitch sheet – perfect for the quick exchanges common at many structured networking events.
• Recruiters have a simpler format from which to make quick decisions as to the fit with their client listings.    
• Fellow job seekers can now better help those they network with based on the additional data. Data that makes lining up new friends with new jobs much easier!

Now, let’s go through each section of the SoloSheet™ to describe how it is built differently from a resume.

 

NAME AND POSITIONING STATEMENT

The key difference here is the positioning statement.  Whether you have this on your resume or not, it is critical to quickly and well position yourself in a crowded market.  Keep it short and make sure it says key things that make you unique.

SUMMARY

The summary is a short written paragraph that tells the story of your positioning statement.  It can prove your position by providing credible evidence along with a solid reason why (or two).

WORK PHILOSOPHY

This statement is one that I added.  It tells how I approach my work to achieve the desired results.  If you have built up a structured thought process or methodology to achieve success, introduce it here.

WORK HISTORY

Unlike your resume where the details of each position provide more granular evidence of your skill and experience, here you are simply providing a chronological history.  One that tracks company (industry), title (promotions), and dates (loyal vs. opportunistic).

CAREER OBJECTIVE

Here’s another difference from the resume (at least mine).  The SoloSheet™ includes a career objective because it is critical that your network know what you are looking for in your next role.  It should include title, industry, geography, company size and any other data that would help people assist you. The more specific the better. 

NOTABLE ACHIEVEMENTS

These are critical.  Think of the top 4 or 5 from your resume for your past 2-3 jobs.  The ones that, when combined, show the breadth and impact that you have on an organization.

KEY COMPETENCIES

This can be a bulleted list or a written list separated by commas.  These are 8-10 specific skills that allow someone to line you up with specific job descriptions.

TARGET ORGANIZATIONS AND GEOGRAPHY

This is perhaps the most important aspect of the SoloSheet™ when used at a networking event.  When fellow job seekers know what companies you are specifically targeting, it is much easier for them to help.  You may be remembered as “the marketing person looking at Pepsi and Heinz“. 

So . . .

In an ideal world, there are 10 people walking out of a networking event with your SoloSheet™.  It is marked up, key words are circled and a few stars are drawn next to a few of your target organizations. 

Your network now has a solid method to keep track of you, a tangible way to remember who you are and, importantly, has an actionable list of organizations where you’d like to work.

Easy for your network = results for you. 

If you’d like to see an example of how one was filled out, write a comment by clicking on this link and going to the bottom of the article.

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Job-Hopping, Revisited

Article Source:  http://career-advice.monster.com/job-search/getting-started/Job-Hopping-Revisited/article.aspx

Sobering New Rules to Live By

By Allan Hoffman, Monster Tech Jobs Expert

Have you had maybe a few too many IT jobs over the last few years? If you were chasing bigger opportunities — and a bigger paycheck — during the tech boom or were downsized repeatedly during the bust that followed, you may find that you’ll need to address prospective employers’ concerns that you’re a job-hopper.

“If you were a chronic job-hopper during the dotcom days, people may be questioning your integrity and loyalty,” says Allison Hemming, founder of the Pink Slip Parties, networking events for laid-off professionals. “Within the pink-slip community, there are people panicked over this question.”

The overheated job market made job-hopping common during the boom, but those were different times. Companies now want to know a candidate’s reasons for job-hopping, though dotcom-era switches may earn a special dispensation.

“I think there’s an understanding that from 1997 to early 2000, it was part of the madness that the country was caught up in,” says Jason Berkowitz, chief operating officer of Hunter Recruitment Advisors.

Nevertheless, hiring managers and recruiters emphasize the need to prepare for the inevitable questions about your employment history.

Follow these rules:

• Steer the Conversation to the Positive: Rather than focusing on reasons an employer may see as a negative — namely, chasing after options or a higher salary — find ways to emphasize positive aspects of working at a variety of organizations.
• Practice Your Answer: Too many techies enter interviews unprepared for questions about job-hopping. “They know it’s coming, and they freak out when it comes, and then the interview’s over,” says Hemming, author of Work It! How to Get Ahead, Save Your Ass and Land a Job in Any Economy. She recommends writing down your answer, rehearsing it out loud, editing it and videotaping yourself. “Get comfortable with answering, and focus on the upside,” she says. “You need to be ready.”

Consider these specific tactics when planning how to handle a history of job-hopping on your resume and in interviews:

• State Why You Left on Your Resume: Berkowitz says he sees more resumes where a parenthetical explanation — “Company closed due to lack of funding,” for example — will appear after the dates of employment. You can even use your resume objective to indicate that you’re seeking employment with a stable company, he notes.  
• Communicate Your Soft Skills: With employers angling for techies with soft skills, emphasize how your experience at different companies allowed you to hone your ability to work with a variety of people, such as customers, senior executives and owners, recommends Evan Burks, senior vice president at staffing firm Comforce.  
• Provide References: References from your job-hopping days, even from managers at a firm no longer in business, can show you were a prized employee.  
• Show Your Loyalty: “You need to demonstrate that you stick to other things,” says Hemming. A long-term commitment to volunteer work for a specific organization, for instance, can demonstrate that you’re not always moving from one opportunity to another.  
• Convey the Scope of Your Experience: Focus on how you got the chance to work on a variety of projects, thereby gaining skills needed by your prospective employer, Burks suggests.  
• Have Solid Reasons for So Much Coming and Going: To a certain extent, employers want to get a sense of your reasons for joining and leaving a company. “You get a lot of really bad answers,” Berkowitz says. “You get a lot of people saying they got offered a lot of stock options.” Avoid being glib. Instead, strive to convey the thoughtful, well-researched reasons why you switched jobs.
• Know How You Can Fill Their Needs: “Bring it back to them,” advises Hemming. What problem does the prospective employer want to remedy? Think of a way your previous experiences will help the new company.

Of course, job-hopping may also call for a certain degree of self-examination. “Ask yourself, ‘Why is this happening?'” Hemming recommends. “Could you be making smarter choices?”

 

The Federal Resume Part Four: Do’s & Don’ts

The Federal Resume

Part Four: Do’s & Don’ts

By: ResumeEdge.com

In some ways, federal resumes are similar to those you might create for a job in the private sector. However, there are also marked differences. Keep these guidelines in mind.

DO:

• Follow all instructions carefully and completely (resumes will be scanned, so this is important).
• Limit your resume to three pages (plus the separate page for supplemental information).
• TYPE your resume, ensuring that it is clear and legible. Handwritten resumes will NOT be accepted. A typewritten original or a high-quality photocopy is acceptable.
• Provide a laser-printed original if you do not use the official Resume Builder for your agency. Avoid dot-matrix printers, bubble-jet printers, and low-quality copies.
• Type with black ink on 8.5″ x 11″ white bond paper, printed on one side only.
• Use a minimum margin of one inch on all sides of your printed resume.
• Use standard business type fonts, such as Courier or Times New Roman, in 10-12 point.
• Use capital letters for section headings, as long as the letters do not touch each other.
• Proofread for any errors. Pay particular attention to spelling.
• Be specific when naming the computer software or types of equipment with which you have experience (e.g., Microsoft Word, Lotus 1-2-3, Excel, Unix, Oracle, computer-assisted design equipment, etc.).
• Describe your experience with specific words rather than vague descriptions.
• Be truthful! Falsification of your resume could result in termination or withdrawal of an offer of federal employment, and it may be punishable by fine or imprisonment. If selected, you will be required to sign a statement that all application materials are correct, complete, and made in good faith, and that no information has been falsified.

DON’T:

• Staple, fold, bind, or punch holes in your resume.
• Use vertical or horizontal lines, graphics, or boxes.
• Use two-column format or resumes that look like newspapers.
• Use fancy treatments such as italics, underlining, shadows, or bullets.
• Use unknown acronyms or abbreviations. Only use acronyms that are well-established and commonly understood.
• Submit your resume on colored paper.
• Submit your resume as an attachment to an e-mail, unless the agency specifies that it wishes to receive resumes in that manner.
• Fax your resume.
• Submit any documentation not specifically requested.
• Expect your resume or any documents submitted to be returned.

Read More

• Part 1: An Introduction
• Part 2: Self-Nomination
• Part 3: Supplemental Information

How to Explain an Employment Gap

By Alison Doyle, About.com

Many of us take time off, for one reason or another, from working. Sometimes, it’s by choice. In other cases, it can take time to find a new job. What the best way to explain an employment gap on your resume? It depends on the situation and what you did while you weren’t employed.

Cover the Gaps
When listing dates on your resume you don’t need to list the month/year if you were in a position for over a year or if your position spans multiple years. For example, you could say 2004 – 2008 (rather than May, 2004 – April, 2008) which would give you some room to cover the gaps:

Store Manager, XYZ Store
2004 – 2008

Sales Associate, ABC Store
2002 – 2004

As you can see, the resume doesn’t specifically say when the candidate started and ended employment, which can cover an employment gap.

Check Your Format
You can format your resume to minimize the gaps in your employment history. For example, don’t bold the dates and/or use a smaller font than the one you use for the company name or job title. Start your resume with a Summary Statement and Career Highlights section so you are highlighting your skills and accomplishments, rather than when you did what.

Omit a Job (or Two)
You don’t need to include all your experience on your resume, especially if you have been in the workforce for years. It’s acceptable to limit the years of experience you include on your resume to fifteen years when seeking a managerial or professional position and ten years when looking for technical or high-tech job.

Other Experience
What did you do while you weren’t employed? Did you freelance or consult? How about volunteering? All those experiences count as work and can be included on your resume. List them as you would list your other jobs – with job title, company name, job description, and dates of employment. If you took a class, you can list that in the Education section of your resume.

Use Your Cover Letter
When you have employment gaps that don’t fit on your resume (you took time off to care for an aged parent or to raise a child) use your cover letter to explain the gap. That way, the employer will know that there’s an explanation for you being out of the workforce.

Tell the Truth
What’s most important, is to tell the truth. If you lie on your resume, it will probably come back to haunt you. Employers verify work history and if you put incorrect information on your resume, I can guarantee that they’ll find out. In fact, most of the job seekers who answer or comment on our survey Would you Lie on Your Resume? say that they’d never lie. That answer makes really good sense when job searching.

The Four Questions

The Four Questions
By: Southworth

Answering the following four questions in a fully persuasive way will greatly increase your odds of developing a winning resume. The questions are the crucial elements of the resume writing formula. Answering them will not only give you the material you need for building a strong resume but will also prepare you for networking and interviewing. Use the resume writing examples below as a point of reference.

What do you want?

What is your job target? The resume should be built around your job target (whether you include an objective or not) so that prospective employers can immediately see what position you are aiming for.

Why are you qualified to do it?

That’s the summary or “professional profile” section. This is where you outline the skills and credentials that qualify you for the job. You can break your skills into functional sections or use bullet points to highlight key points. If this section is done properly, it will convince prospective employers that the rest of your resume is worth reading, bringing them to the next question.

Where have you done it?

That’s the “experience” section. The reader needs to know whom you worked for, the city and state where they are located and what you did. Ideally, your job descriptions should include lots of active verbs and focus on keywords and functional skills that are most relevant to your job target. See our list of words below.

How well have you done it?

Listing accomplishments and special projects shows by example that you have contributed to previous employers’ bottom lines. The best accomplishments are those that demonstrate quantifiable results or your willingness to go “the extra mile.” Did you come up with an idea that saved the company money? Were you promoted because of your team building skills? Were you selected for a key program because of your positive attitude? Whenever possible, describe how you improved previous employers’ bottom lines – i.e., doubled sales, cut costs, reduced errors, streamlined processing or improved efficiency.

Hot Tips on Resume Writing

Article Source:  Yana Parker, http://www.damngood.com/jobseekers/tips.html

1. What IS a resume anyway?
Remember: a Resume is a self-promotional document that presents you in the best possible light, for the purpose of getting invited to a job interview.
It’s not an official personnel document. It’s not a job application. It’s not a “career obituary”! And it’s not a confessional.

2. What should the resume content be about?
It’s not just about past jobs! It’s about YOU, and how you performed and what you accomplished in those past jobs–especially those accomplishments that are most relevant to the work you want to do next. A good resume predicts how you might perform in that desired future job.

3. What’s the fastest way to improve a resume?
Remove everything that starts with “responsibilities included” and replace it with on-the-job accomplishments. (See Tip 11 for one way to write them.)

4. What is the most common resume mistake made by job hunters?
Leaving out their Job Objective! If you don’t show a sense of direction, employers won’t be interested. Having a clearly stated goal doesn’t have to confine you if it’s stated well.

5. What’s the first step in writing a resume?
Decide on a job target (or “job objective“) that can be stated in about 5 or 6 words. Anything beyond that is probably “fluff” and indicates a lack of clarity and direction.

6. How do you decide whether to use a Chronological resume or a Functional one? The Chronological format is widely preferred by employers, and works well if you’re staying in the same field (especially if you’ve been upwardly-mobile). Only use a Functional format if you’re changing fields, and you’re sure a skills-oriented format would show off your transferable skills to better advantage; and be sure to include a clear chronological work history!

7. What if you don’t have any experience in the kind of work you want to do?
Get some! Find a place that will let you do some volunteer work right away. You only need a brief, concentrated period of volunteer training (for example, 1 day a week for a month) to have at least SOME experience to put on your resume.
Also, look at some of the volunteer work you’ve done in the past and see if any of THAT helps document some skills you’ll need for your new job.

8. What do you do if you have gaps in your work experience?
You could start by looking at it differently.
General Rule: Tell what you WERE doing, as gracefully as possible–rather than leave a gap.
If you were doing anything valuable (even if unpaid) during those so-called “gaps” you could just insert THAT into the work-history section of your resume to fill the hole. Here are some examples: 

• 1993-95 Full-time parent — or
• 1992-94 Maternity leave and family management — or
• Travel and study — or Full-time student — or
• Parenting plus community service

9. What if you have several different job objectives you’re working on at the same time? Or you haven’t narrowed it down yet to just one job target?
Then write a different resume for each different job target. A targeted resume is MUCH, much stronger than a generic resume.10. What if you have a fragmented, scrambled-up work history, with lots of short-term jobs?
To minimize the job-hopper image, combine several similar jobs into one “chunk,” for example:

• 1993-1995 Secretary/Receptionist; Jones Bakery, Micro Corp., Carter Jewelers — or
• 1993-95 Waiter/Busboy; McDougal’s Restaurant, Burger King, Traders Coffee Shop.

Also you can just drop some of the less important, briefest jobs.
But don’t drop a job, even when it lasted a short time, if that was where you acquired important skills or experience.

11. What’s the best way to impress an employer?
Fill your resume with “PAR” statements. PAR stands for Problem-Action-Results; in other words, first you state the problem that existed in your workplace, then you describe what you did about it, and finally you point out the beneficial results.

12. What if your job title doesn’t reflect your actual level of responsibility?
When you list it on the resume, either replace it with a more appropriate job title (say “Office Manager” instead of “Administrative Assistant” if that’s more realistic) OR use their job title AND your fairer one together, i.e. “Administrative Assistant (Office Manager)”

13. How can you avoid age discrimination?
If you’re over 40 or 50 or 60, remember that you don’t have to present your entire work history! You can simply label THAT part of your resume “Recent Work History” or “Relevant Work History” and then describe only the last 10 or 15 years of your experience. Below your 10-15 year work history, you could add a paragraph headed “Prior relevant experience” and simply refer to any additional important (but ancient) jobs without mentioning dates.

14. What if you never had any “real” paid jobs — just self-employment or odd jobs? Give yourself credit, and create an accurate, fair job-title for yourself. For example:

 Here’s an example: “Transformed a disorganized, inefficient warehouse into a smooth-running operation by totally redesigning the layout; this saved the company thousands of dollars in recovered stock.”

Another example: “Improved an engineering company’s obsolete filing system by developing a simple but sophisticated functional-coding system. This saved time and money by recovering valuable, previously lost, project records.”

• A&S Hauling & Cleaning (Self-employed) — or
• Household Repairman, Self-employed — or
• Child-Care, Self-employed

Be sure to add “Customer references available on request” and then be prepared to provide some very good references of people you worked for.

15. How far back should you go in your Work History?
Far enough; and not too far! About 10 or 15 years is usually enough – unless your “juiciest” work experience is from farther back.

16. How can a student list summer jobs?
Students can make their resume look neater by listing seasonal jobs very simply, such as “Spring 1996” or “Summer 1996” rather than 6/96 to 9/96. (The word “Spring” can be in very tiny letters, say 8-point in size.)17. What if you don’t quite have your degree or credentials yet?
You can say something like:

• Eligible for U.S. credentials — or
• Graduate studies in Instructional Design, in progress — or
• Master’s Degree anticipated December 1997

18. What if you worked for only one employer for 20 or 30 years?
Then list separately each different position you held there, so your job progression within the company is more obvious.

19. What about listing hobbies and interests?
Don’t include hobbies on a resume unless the activity is somehow relevant to your job objective, or clearly reveals a characteristic that supports your job objective. For example, a hobby of Sky Diving (adventure, courage) might seem relevant to some job objectives (Security Guard?) but not to others.

20. What about revealing race or religion?
Don’t include ethnic or religious affiliations (inviting pre-interview discrimination) UNLESS you can see that including them will support your job objective. Get an opinion from a respected friend or colleague about when to reveal, and when to conceal, your affiliations.

21. What if your name is Robin Williams?
Don’t mystify the reader about your gender; they’ll go nuts until they know whether you’re male or female. So if your name is Lee or Robin or Pat or anything else not clearly male or female, use a Mr. or Ms. prefix.

22. What if you got your degree from a different country?
You can say “Degree equivalent to U.S. Bachelor’s Degree in Economics-Teheran, Iran.”

23. What about fancy-schmancy paper?
Employers tell me they HATE parchment paper and pretentious brochure-folded resume “presentations.” They think they’re phony, and toss them right out. Use plain white or ivory, in a quality appropriate for your job objective. Never use colored paper unless there’s a very good reason for it (like, you’re an artist) because if it gets photo-copied the results will be murky.

24. Should you fold your resume?
Don’t fold a laser-printed resume right along a line of text. The “ink” could flake off along the fold.

Featured Career Expert: Alison Doyle, About.Com

Alison Doyle is a job search expert with many years of experience in human resources, career development, and job searching, with a focus on online job searching, job search technology, social media, and professional networking. She has covered job searching for About.com since 1998.

Alison is the author of Internet Your Way to a New Job: How to Really Find a Job Online (2009) and the About.com Guide to Job Searching (2006).

Experience:

Alison worked for many years in Human Resources. She has also worked in a college career services office, developing information technology resources to assist constituents with job searching.

Alison has been quoted or mentioned in many major online and print publications, including The New York Times, CNN.com, Newsday, NY Daily News, Los Angeles Times, Philadelphia Inquirer, MSNBC.com, ABCNews.com, The Christian Science Monitor, The Arizona Republic, FastCompany.com, Employment Digest, Bankrate.com, HireVue.com, Kiplinger.com, LinkedIn, Mashable.com, TypePad, WashingtonPost.com, Consumer Reports, the Atlanta Journal-Constitution, and the syndicated Careers Now column.

She has also been featured on the radio shows InfoTRAK, Blogtalkradio, Career Success, Women Aloud, Something You Should Know, and The Job Search Solution, as well as many local radio stations.

Alison is a member of the Society for Human Resource Management and the National Association of Colleges and Employers.

Education:

Alison holds a bachelor’s degree from Indiana University and has completed several years of employee benefit and and information technology coursework.

From Alison Doyle:

“You’ll find tips for locating job listings, finding employers, networking, and other ways to find the right job. Some of the topics I cover include online job searching, writing resumes and cover letters, references, unemployment, and interviewing skills.”

Media Contacts: Email Alison for interviews.

References:

• About.com Careers and Job Search LinkedIn Group
  Networking with career experts and plus job search advice and resources.
• Alison Doyle’s Personal Blog
  Commentary and career advice, and using your connections to build your career.
• Press
  Media mentions and coverage.
• Internet Your Way to a New Job
  Online job search, professional branding, networking, and career building strategies and techniques.

For more information about Alison Doyle, please visit this link.